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About the Role

We're looking for a RFP Writer to join our Bids & Proposals team. You'll write clear, accurate, persuasive responses to RFPs, RFIs, and due diligence questionnaires, working closely with Product, Engineering, Category, InfoSec, and Legal. Our team uses an AI-powered response pipeline, so a big part of your role will be proofreading and editing first drafts to meet each RFP's requirements, ensuring every answer is accurate, compliant, and ready to submit.

What You'll Do

  • Draft, edit, and finalise responses to RFPs, RFIs, and security and compliance questionnaires within tight deadlines.
  • Proofread and edit AI-generated drafts against each RFP's requirements, including scope, format, word limits, and evaluation criteria.
  • Research new topics, clients, industries, and regions, then summarize your findings in clear, easy-to-understand language for the team and the buyer.
  • Work with subject-matter experts to gather information, asking specific questions and following up until you have what you need.
  • Track every mandatory requirement, format, and word limit so no submission is non-compliant.
  • Maintain and update the response knowledge repository, keeping content current and consistent.
  • Adapt tone, spelling, and terminology for buyers in different markets.
  • Upload and submit responses through buyer portals such as Ariba, Coupa, and OneTrust.

What We're Looking For

Must-haves

  • 1 to 2 years of experience responding to RFPs or due diligence questionnaires in a SaaS environment.
  • Excellent written English, with strong proofreading and editing skills.
  • A self-starter with a natural curiosity and eagerness to learn, who can quickly understand complex technical and business topics and explain them simply.
  • The ability to work effectively with AI tools to boost productivity and improve the quality of your output.
  • Strong attention to detail and the discipline to answer exactly what is asked.
  • The ability to manage several bids at once and raise risks early.
  • Advanced proficiency in Word and Excel.

Good to have

  • A degree in English Literature, Communications, or a related field.
  • Familiarity with the software industry and the software development lifecycle (SDLC).
  • Familiarity with security and compliance frameworks such as SOC 2, ISO 27001, GDPR, and India's DPDP Act.
  • Exposure to rewards, HR tech, loyalty, or fintech domains.

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